Safety Standards
Last Updated: October 29, 2025
Our Commitment to Safety
trxy™ is committed to maintaining a safe environment for our skateboarding community. We have zero tolerance for child sexual abuse and exploitation (CSAE) and employ comprehensive technical and operational measures to prevent, detect, and respond to such content.
Child Safety Standards
Age Restrictions
- trxy™ is restricted to users aged 13 and older
- We do not knowingly collect information from children under 13
- Age verification occurs during account creation
- Suspected underage accounts are immediately suspended and investigated
Prohibited Content
We strictly prohibit:
- Child sexual abuse material (CSAM) of any kind
- Content that sexualizes, grooms, or exploits minors
- Content depicting, encouraging, or facilitating child abuse or exploitation
- Sharing of personal information of minors without consent
- Predatory behavior or communications targeting minors
- Any content that violates laws protecting children
Technical Safety Measures
Automated Content Moderation
We employ industry-leading AI and machine learning tools to protect our community:
Text Content Moderation
- Google Perspective API analyzes all user-generated text in real-time
- Automatically detects and blocks toxic, threatening, or sexually explicit content
- Flags potentially harmful communications for review
- Applies to challenges, comments, profile information, and all text-based content
Image Content Moderation
- Google Cloud Vision API scans all uploaded images and videos
- Detects explicit content, violence, and other unsafe material
- Images flagged as unsafe are immediately blocked from upload
- Multi-layered detection includes:
- SafeSearch detection for adult content
- Violence detection
- Racy content detection
- Custom safety classifiers
Proactive Detection
- Automated scanning of all user-generated content before publication
- Hash-matching against known CSAM databases
- Pattern recognition for grooming behaviors
- Suspicious activity flagging and alerts
- Regular security audits and updates to detection systems
Human Moderation
In addition to automated systems, we maintain:
- Manual review of flagged content within 24 hours
- Trained moderation team familiar with child safety protocols
- Clear escalation procedures for serious violations
- Regular training on emerging threats and safety best practices
Reporting Mechanisms
In-App Reporting
Users can report unsafe content or behavior directly within the app:
- Report button available on all user-generated content (profiles, challenges, spots, comments)
- Dedicated "Child Safety Violation" category for content involving minors in unsafe or inappropriate situations
- Additional categories: Harassment/Bullying, Inappropriate Content, Dangerous Activity, and more
- Anonymous reporting option
- Immediate flagging for priority review
- Reporter protection from retaliation
External Reporting
For urgent safety concerns:
- Email: trxy.beta@gmail.com
- Support: https://stiproot.github.io/trxy-v2/support
Response Procedures
Report Review Process
All user reports are reviewed according to the following process:
Daily Report Triage
- All incoming reports (including "Child Safety Violation" reports) are reviewed daily
- Each report is assessed for validity and severity
- Most reports are resolved through standard moderation actions
Confirmed CSAM Response
When a report is confirmed to contain actual CSAM or child exploitation during our review, we take immediate action the same day:
- Immediate content removal - Content is removed within minutes of confirmation
- Account suspension/ban - User account is immediately terminated with IP ban
- Evidence preservation - All relevant data (images, metadata, user information) is securely preserved
- Same-day reporting - Report submitted to NCMEC CyberTipline or relevant international authority on the same business day, in compliance with "as soon as reasonably possible" requirements under 18 U.S.C. § 2258A
- Law enforcement cooperation - Full cooperation with any subsequent investigations
Law Enforcement Cooperation
We fully cooperate with law enforcement agencies:
NCMEC CyberTipline Reporting
When we obtain actual knowledge of CSAM or child exploitation on our platform, we:
- Report to NCMEC (National Center for Missing & Exploited Children) via the CyberTipline as soon as reasonably possible, in compliance with 18 U.S.C. § 2258A
- Preserve evidence for one year minimum in accordance with the REPORT Act (2024)
- Secure data following NIST Cybersecurity Framework standards
- Cooperate fully with law enforcement investigations
- Provide information to authorized agencies upon lawful request
International Reporting
For users outside the United States, we report to relevant regional and national authorities:
- International: INTERPOL, INHOPE hotlines
- Europe: EU Safer Internet Centres
- UK: Internet Watch Foundation (IWF)
- Canada: Canadian Centre for Child Protection (Cybertip.ca)
- Australia: eSafety Commissioner
- Other regions: Local law enforcement and child protection agencies
User Account Actions
Violations result in:
- Permanent account termination
- Device and IP address bans
- Reporting to authorities when legally required
- No appeals for CSAE violations
Privacy and Data Protection
We balance safety with privacy by:
- Only scanning content necessary for safety
- Encrypting stored evidence
- Limiting access to authorized personnel
- Following data retention policies that comply with legal requirements
- Protecting reporter identities
Ongoing Safety Improvements
We continuously enhance our safety measures through:
- Regular updates to detection algorithms
- Monitoring emerging threats and trends
- Participating in industry safety coalitions
- Soliciting feedback from safety experts
- Quarterly safety audits
- Staff training on child safety protocols
Transparency
We are committed to transparency in our safety efforts:
- Annual publication of safety metrics (when meaningful data exists)
- Regular updates to safety policies
- Community education on safety features
- Clear communication about safety violations
Contact for Safety Concerns
General Safety Questions
- Email: trxy.beta@gmail.com
- Support: https://stiproot.github.io/trxy-v2/support
Emergency Safety Reports
- Email: trxy.beta@gmail.com
- NCMEC CyberTipline: https://www.cybertipline.org
Legal Framework
Our safety standards comply with:
- 18 U.S.C. § 2258A - CSAM reporting requirements to NCMEC
- REPORT Act (2024) - Extended data retention and reporting obligations
- Children's Online Privacy Protection Act (COPPA) - Protection for users under 13
- CAN-SPAM Act - Email communication standards
- State and international child protection laws - Applicable regional regulations
- Google Play Child Safety Standards - Platform-specific requirements
Parental Resources
We provide resources for parents and guardians:
- Safety tips for monitoring minor use (ages 13+)
- Information about our safety features
- Guidance on discussing online safety
- Contact information for concerns
Note: If you believe a child is in immediate danger, contact local law enforcement or call the National Child Abuse Hotline at 1-800-4-A-CHILD (1-800-422-4453).
Changes to Safety Standards
We may update these safety standards as we enhance our protections. Material changes will be communicated through:
- In-app notifications
- Email to registered users
- Updates on this page
For questions about these safety standards, contact us at trxy.beta@gmail.com.